Newsletter

Our terms and conditions of delivery


We are trying our best to keep the postage charges down by using Royal Mail Second Class Post. For orders weighting over 2kg we use a next day courier service and a signature will be required on delivery.

Please note that the following postcodes incur a premium charge and you need to contact us first for a price. 
The Highlands and Islands of Scotland Postcodes:
IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE. 
Northern Ireland, Channel Islands, Isle of Wight, Isle of Man and Isles of Scilly Postcodes:
BT, IM, TR21-25.
 

Shipping times

We are aiming to dispatch all stock items on the day of purchase, if the purchase is made before 1pm. If the item is currently not in stock, we will aim to dispatch within 5 working days. We will confirm the dispatch date by email on the day of purchase(exluding weekends).

 

Unsuccessful deliveries

If an order is returned to us by the courier as undelivered because of either a customer's refusal to accept the delivery, or the customer not responding to cards left by the courier requesting contact to arrange re-delivery, the charges made to us by the courier for the delivery plus return delivery will be the responsibility of the customer. At present the charge to us for any order returned as undelivered is £6.99. The extra postage charge for re-delivery of such orders will also be the responsibility of the customer.

Deliveries outside of the UK

Currently we do not ship outside the UK. Trade customers please contact us for details.

VAT

As a VAT registered company we have to charge VAT on Postage


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